Shipping policy

SHIPPING POLICY
Effective Date: May 31, 2026
Overview
Thank you for shopping with us! We are committed to getting your order to you quickly and reliably. Please review our shipping policy below for details on delivery times, costs, and tracking.

Free Domestic Shipping
We offer FREE standard shipping on all domestic orders within the United States — no minimum purchase required and no promo code needed.

This applies to:
•    All orders shipped to a valid US address (including Alaska and Hawaii)
•    Every order, every time — no exclusions based on order size or value
•    All product categories available in our store

Order Fulfillment & Processing
We process and fulfill orders quickly, so you receive your items as soon as possible.

Processing Time
•    Orders are fulfilled and shipped within 1–2 business days of being placed
•    Business days are Monday through Friday, excluding federal holidays
•    Orders placed on weekends or holidays will begin processing the next business day

Order Cut-Off
Orders placed before 12:00 PM (noon) local time are generally processed the same business day. Orders placed after 12:00 PM will begin processing the following business day.

 

Order Tracking
Once your order has shipped, you will receive a shipping confirmation with tracking information so you can monitor your delivery every step of the way.

Here’s what to expect:
•    A shipping confirmation email will be sent to the email address provided at checkout
•    The email will include your tracking number and a direct link to track your shipment
•    Tracking information may take up to 24 hours to update after your order ships
•    You can also track your order directly on the carrier’s website using your tracking number

Estimated Delivery Times
While we cannot guarantee specific delivery dates, standard domestic shipping typically arrives within:

•    2–5 business days for most continental US destinations
•    5–8 business days for Alaska, Hawaii, and US territories

Please note that delivery times may be affected by carrier delays, weather conditions, peak holiday seasons, or other circumstances beyond our control.

Expedited Shipping
Need your order faster? Expedited shipping options may be available at checkout for an additional cost.

Please note:
•    Expedited shipping rates are calculated at checkout based on your location and selected delivery speed
•    Additional charges will apply for expedited services such as 2-day or overnight delivery
•    Expedited orders are still subject to our 1–2 business day fulfillment window before shipping
•    Expedited shipping costs are non-refundable once an order has been shipped

If expedited shipping is not available for your location or order, standard free shipping will apply.

Questions or Concerns?
If you have any questions about your shipment or need assistance with tracking, please don’t hesitate to contact our customer support team at customerservice@lizettejewelry.com We’re happy to help!

We appreciate your business and look forward to delivering your order!

This policy is subject to change. Please check back for updates.